Contactless Cleaning: Our Response To Covid-19.
How it works Pricing Become a partner Help

Amending your booking

To amend your booking you can:

  1. Skip your next booking with your cleaner so that you can resume it when you feel comfortable doing so
  2. Tip your cleaner - any support at this difficult time for your cleaner would be greatly appreciated

If your cleaner is not available, please don't hesitate to reach out to us at [email protected], and we will find a suitable replacement

Please see our updates below

  • The Irish Government has issued further measures to control the spread of Covid-19
  • The cleaning of buildings is allowed in cases where this supports other essential services
  • No visitors to home or garden, with the exception of visits for essential purposes
  • Cleaning services should only take place when the cleaner and customer(s) are displaying no signs of Covid-19 and are following the health advice of the Irish Government
  • The Irish Government also stresses that under no circumstances should work be carried out where a person is isolating or being shielded
  • Cleaning should only happen when both the cleaner and customer(s) have confirmed they are following the Irish Government’s advice, have no Covid-19 symptoms, no matter how mild, at their own discretion and only where the cleaning supports an essential service, as defined by the Irish Government here

How are we ensuring safety across our platform?

We have provided safety guidance following official guidelines from the Irish Government to all providers on our platform. These include:

  • Asking cleaners to reschedule their clean if they are showing signs or have contracted Covid-19 following the Irish Government's health advice
  • Advising cleaners to take extra precautions and implement Covid-19 specific cleaning measures

What measures have cleaners been advised to take?

  • Avoid all physical greetings
  • Maintain a distance of 2 metres at all times with customers
  • Ensure cleaners bring extra cleaning gloves, extra shoes, hand sanitiser / soap
  • To spend extra time on cleaning ‘high-contact’ items such as handles, taps, gadgets and remotes
  • To change dirty water even more frequently
  • Ensure all materials used are washed at a temperature of 60°C
  • To wash hands frequently and thoroughly for at least 20 seconds with soap and warm water and to dry them on paper disposable paper towels where possible
  • To catch coughs and sneezes with disposable paper towels and to dispose of them immediately. When this isn’t possible, to cough and sneeze into their elbows to avoid infecting others

To reiterate, please find a comprehensive list of household disinfectants / cleaning products effective against coronaviruses here

Contactless cleaning protocol: to protect customers and cleaners

In order to maintain the safety of a booking, we recommend customers and cleaners following these guidelines during cleaning events:

Book your cleaner now

Keep your distance

At present, you should not shake hands when greeting people and it is recommended that you keep a minimum distance of 2 metres away from other people.

Wash hands regularly

It is very important to wash your hands thoroughly for at least 20 seconds and to dry them well with a disposable paper towel if possible.

Cough & sneeze into the crook of your arm

If you don’t have a tissue to hand, cough or sneeze into the crook of your arm. If you do have a tissue, dispose of it directly after use. Containing your coughs and sneezes this way, rather than in your hands, prevents others from becoming infected.