Dear Valued Customers and Service Providers,

After careful consideration, we regret to inform you that Helpling will be ceasing operations in Ireland. This decision has not been made lightly and reflect changes in our business strategy.

Effective 21st July 2025, we will no longer accept new bookings through our platform.
Existing bookings up to 17th August 2025 will be honoured as scheduled, and our team is available to assist with any questions or concerns regarding ongoing services.

We deeply value the trust and loyalty our customers and service providers have shown us over the years. Your support has meant the world to us, and we are incredibly grateful for having been a part of your lives.

What does this mean for you?

• For Customers: You may continue to use the platform for current bookings until Sunday, 17th August 2025. After this date, all services will cease. We recommend contacting your cleaner directly to discuss any further arrangements, if desired.
• For Service Providers: Payments for all completed services up to and including Sunday, 17th August 2025 will be processed as usual. Please ensure that your payment details are up to date and that you confirm all completed appointments in the app by Friday, 22nd August 2025.
  Please note that access to the Helpling Provider App will no longer be available after 10th September 2025.

Thank you for your understanding during this transition.
Should you have any question or require assistance, please do not hesitate to contact our customer support team:

• Email: [email protected]

We sincerely appreciate the opportunity to have served you and thank you for your support.

Your Helpling Team